Frequently Asked Questions

The right system depends on your property size, layout, and security goals. For homes, a 4–8 camera HD system with DVR is typically sufficient. Commercial properties benefit from IP-based NVR systems with analytics. We conduct a free site assessment to recommend the optimal solution for your specific needs.

Yes. All our systems come with mobile apps for iOS and Android, allowing live viewing, playback, and instant motion alerts from anywhere in the world. You can monitor multiple sites simultaneously from a single app.

Absolutely. We manage everything from initial consultation and site survey to cable routing, camera mounting, DVR/NVR configuration, network setup, and user training. You receive a fully operational system with no technical knowledge required.

Yes. Our cameras use infrared (IR) night vision and advanced low-light sensors. Standard cameras provide clear footage up to 30 meters in complete darkness. We also offer color night vision cameras that use ambient light to produce full-color footage at night.

Yes. We offer annual maintenance contracts covering regular health checks, lens cleaning, firmware updates, storage verification, and priority support. Remote diagnostics are included, and on-site visits are available within 24 hours for contract clients.

We work with Growatt, Solis, Huawei, and Fronius — all globally trusted brands. The right choice depends on your system size, budget, and whether you need battery storage. Growatt and Solis offer excellent value, while Huawei and Fronius provide premium features and longer warranties. We'll recommend the best fit after assessing your energy needs.

Capacity depends on your monthly electricity consumption. As a guide: a typical home uses 5–10 kW, a small business 10–25 kW, and industrial facilities 25 kW+. We analyze your electricity bills and usage patterns to design a system that meets your needs without over-investing.

Our process: (1) Free consultation and energy audit, (2) Site assessment and structural survey, (3) System design and proposal, (4) Equipment procurement, (5) Professional installation by certified engineers, (6) Grid connection and commissioning, (7) Monitoring setup and handover. Most residential installations complete in 1–2 days.

Solar panels typically carry 25-year performance warranties. Inverters range from 10–15 years depending on brand. Batteries carry 5–10 year warranties. Our installation workmanship is warranted for 2 years. We also offer extended service contracts for ongoing peace of mind.

Most residential clients see 60–90% reduction in electricity bills. Commercial and industrial clients typically achieve 50–80% savings. The exact figure depends on your consumption patterns, system size, and local solar irradiance. We provide a detailed financial projection including payback period (typically 3–5 years) before you commit.